Holiday Inn Express Marble Falls, an IHG Hotel

Kylan went above and beyond to make our stay amazing. When we first got there he tried to hunt down a luggage trolley for us and when they were being used he offered to help us with our luggage to our room. Later my son went back down for a couple extra towels and a sheet for the pull out sofa, and he sent up the towels and a complete bedding set for him AND offered to help him up to our room with it all. His customer service was superb and he was so genuinely nice it was both surprising and refreshing. We would visit again just due to how good he treated us.

The beds were comfortable and the room was spacious. The receptionist was really cheerful and helpful.

Breakfast was adequate. Nothing wrong with it but nothing to rank it above most hotels of this type. There was hot offerings and sufficient quantity but surprised to find no breakfast (except coffee and fruit) on New Year's Day.

room was unexpectedly spacious. I recommend a suite here! we went aheadnd booked the same style of room for our next trip here.

This is an older Express, not updated to the latest version, but it was fine for our needs. We were here as spring break was beginning in most of Texas so rates were astonishingly high. The area had just hosted some kind of high school tournament and the place had been full of teenagers, so the hotel was out of most snacks in the lobby, all sodas and waters in the vending machines, etc. Thankfully most had checked out so the hotel was quiet. The breakfast was nice to have back and it was well stocked and kept replenished as people came through. The staff was friendly and helpful overall a good stay and we'd go back.